7I777 help: the money questions in one place
Here are answers to common account and payment questions. This site is unofficial. Accounts, balances and the cashier are only in the official lobby. Before you read the questions, run through the short checklist below. It answers most problems faster.
Three ticks before you ask
- Your username and registered mobile number are to hand.
- The transaction ID and screenshot for the payment in question are in your gallery.
- You remember: no answer ever needs your password, OTP or PIN.
Account and payment questions
What details should I register with so withdrawals are easier later?
Use an active mobile number in your own name and your real name. The same details may be matched against your wallet when you withdraw. Steps: registration guide.
Which address should I log in at to keep my balance safe?
Open the lobby from your own bookmark or a lobby button you know. Steps: login guide. To check the address, see the official site and fake sites pages.
Where do I get the app so the payment screen is not fake?
Only from the lobby's own Android or iOS button. Never from an unknown APK file. See the app download guide.
bKash, Nagad or Rocket: which should I deposit with?
The wallet that is in your own name and that the lobby cashier shows as available that day. Separate checklists: bKash · Nagad · Rocket · all together: payments.
How does taking a bonus affect withdrawals?
Many bonuses carry wagering or other terms. Until they are met, a withdrawal can stay blocked. Read first: bonus guide. What the lobby says is final.
What should I send support, and what should I never send?
Send your username, transaction ID, time and screenshots. Never send your password, OTP or PIN. More: customer service guide. News: 7I777.
Someone on Telegram gave me a deposit number. What now?
Do not pay it. The known channel is only 7I777, and that is for news. Take deposit numbers only from the lobby cashier.
I deposited and it is not in my balance. Should I send again?
No. First check in your wallet app that the payment succeeded. Then take the transaction ID and screenshot to the lobby chat. If you paid the wrong number, any refund depends on the wallet's and the platform's rules, so check the number before you pay.
How old do I need to be to open an account?
Not under 18. On limits and breaks: responsible play.
If money gets stuck: gather proof in this order
- Screenshot the successful payment in your wallet app, with date, time and amount visible.
- Write the transaction ID down separately in a note.
- Screenshot the request you submitted in the lobby cashier.
- Send everything in one message in live chat, and note the chat ticket number.
This is an unofficial information site, not a game server. Never pay a personal "agent" wallet. 18+ only.